Frequently Asked Questions

Short, clear answers about Nexifox Studio, our websites and webshops, Nexifox Select, and how ordering works. Can't find your question? Feel free to contact us.

About Nexifox

What does Nexifox do?

Nexifox consists of two parts. Nexifox Studio builds websites and webshops and improves existing stores in terms of discoverability, conversion, and performance. Nexifox Select is our own selection of technology for work, comfort, and discovery, which you can order directly here.

Who is Nexifox Studio for?

For entrepreneurs who want to launch, improve, or redesign a webshop, and for individuals and freelancers who just need a neat website. Both groups receive clarity in advance regarding scope, schedule, and price.

Do you also build websites without a webshop?

Yes. A simple one-pager, a site with a few pages, or a full corporate site without a sales function. We will discuss which technology is suitable—Shopify, WordPress, or custom development—in advance; you don't need to know anything about that yourself. All packages and fixed prices can be found at Websites.

Services and prices

How does GroeiScan 360 differ from the personal Webshop GroeiScan?

Free basic SEO covers up to 100 pages with up to three priorities. One-time GroeiScan 360 bundles cost €29, €39 or €49 for up to 250, 1,000 or 5,000 pages, with a report, action plan, rechecks and 30 days of GroeiKompas. Multi starts at €29 per month for up to 6 websites and 12 scans per paid month. You implement changes yourself. The manual Webshop GroeiScan from €249 is a separate service with personal assessment and advice. GroeiScan 360, the GroeiKompas workspace and the mobile web app can be used separately from the Shopify app. You can optionally connect Google Analytics and Search Console with read-only access. Connecting your Shopify store and the Shopify App Store app will become available later; Shopify order metrics are not included until then.

Explore the free check and full scans

What does a project cost?

AI product photos start at €59 for three images and AI product videos at €149 per video. The Webshop Growth Scan starts from €249, the SEO & Conversion Sprint from €795, AI content & automation from €995, and Shopify Launch & Redesign from €2,495. A technical exploration for custom apps and integrations starts from €495. Websites for individuals start at €395. The exact price depends on the scope, technology, and available content; you will always receive a proposal first.

What does technical maintenance entail?

For €19 per month including VAT, we provide a monthly basic check, regular software and security updates, monitoring of SSL, accessibility, and backup provisions, plus one small text correction of up to ten minutes per calendar month. That text correction does not roll over to the next month. New pages, a new design, new functionalities, extensive content changes, and ongoing SEO work are excluded and will receive a separate proposal in advance. The subscription renews monthly and can be cancelled at any time. All conditions are available at Technical maintenance.

How does an assignment proceed?

You tell us what you need and what you are struggling with. You will then receive a proposal with a fixed scope, schedule, and price. We only start after your approval, and changes are checked before they become visible on your site.

Does Nexifox promise more revenue or fixed Google rankings?

No. We improve the foundation, execution, and measurability. Revenue and search rankings also depend on the market, offer, traffic, and competition—no one can guarantee that.

AI services

What do you need from me?

Your existing product photos and a brief description of what the product does and who it is intended for. No photoshoot, model, or location is involved.

Are the images really made with AI?

Yes, and we are transparent about that. The images and videos are created with AI image generation based on your own product photos. This keeps costs low and turnaround time short. Lifelike recordings with actors, spoken voice-over, or existing video material do not fall within these services.

Does the right of withdrawal apply to digital services?

When ordering a digital service, you agree that we will start immediately. This means the right of withdrawal expires as soon as the service has been fully performed. One revision round is included with every assignment.

For an ongoing subscription, such as technical maintenance, it is different. Such a service is never fully performed, so your 14-day cooling-off period remains in effect. If you withdraw within that period, you only pay pro-rata for the period the service was active and you will be refunded the remainder.

Nexifox Select

What is Nexifox Select?

A compact, carefully curated selection of technology with a clear advantage for work, comfort, and discovery. The complete offer with prices, variants, and product information can be found at Nexifox Select collection.

What do you look for in your selection?

Utility, quality, European availability, warranty, total costs, and an official sales channel. Only products with their own product page, price, and order button are actually sold by Nexifox.

Ordering, delivery, and returns

How do I track my order?

As soon as your order has been shipped, you will receive the available tracking information by email. If you have any trouble, email your order number to info@nexifox.nl.

What are the delivery time and shipping costs?

The information provided with the specific product and during checkout is leading. See our Shipping Policy for the full conditions.

Which payment methods can I use?

In the checkout, you will only see the payment methods available for your order and location at that time.

Can I still change or cancel my order?

Please contact us as soon as possible via info@nexifox.nl. Once an order has been processed or shipped, changes may no longer be possible.

How do I register a return?

For regular physical Nexifox Select products, you can register a return within 30 days of receipt. Any exceptions are stated before purchase. You will receive return instructions and the correct return address. All conditions are set out in the Return and Refund Policy.

What should I do in case of damage or an incorrect item?

Send us your order number, a brief explanation, and clear photos as soon as possible. We will assess the situation and contact you regarding a suitable solution.

What about the warranty?

The statutory warranty applies to all products: a product must do what you may reasonably expect from it. Any additional manufacturer's warranty is stated with the respective product and is in addition to this.

Contact

How can I reach Nexifox?

Use the contact form, email info@nexifox.nl, or call +31 6 21645203. We will respond as soon as possible on working days.