Privacy Policy

Privacy Statement

Contact

If after reviewing this policy you have any questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at [SHOP NAME] .

Collection of Personal Information

This Privacy Statement describes how we collect, use and disclose your personal information when you visit our website or make a purchase on our website. By “personal information” we mean any information about an identifiable individual. Below you will find detailed information about what personal information we collect and why:

I - Device Information

  • Purpose of collection: We automatically collect information about your device to load the website accurately and to perform analyses of website usage so that we can optimize our website.
  • Source of collection: This information is collected when you visit our website, using cookies, log files, web beacons, tags or pixels.
  • Disclosure for Business Purposes: This information may be shared with our processor Shopify.
  • Personal information collected: Web browser version, IP address, time zone, cookie information, pages visited, search terms, and your interaction with the website.

II - Order information

  • Purpose of Collection: We collect information necessary to process your purchases, such as delivering products or services, processing payments, arranging for shipping, providing you with invoices and order confirmations, communicating with you, screening orders for risk or fraud, and providing you with information or advertising relating to our products or services in accordance with your preferences.
  • Source of collection: This information is collected directly from you.
  • Disclosure for Business Purposes: This information may be shared with our processor Shopify.
  • Personal information collected: Your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

III - Customer Support Information

  • Purpose of Collection: We collect this information to provide customer support.
  • Source of collection: This information is collected directly from you.

Minors

Our website is not intended for individuals under the age of 13. We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request removal.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to operate our online store. You can read more about how Shopify uses your personal information in their Privacy Policy .

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Use of Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information in their Privacy Policy . You can also opt-out of Google Analytics by following this link .
  • We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (for which you may consent depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have made purchases from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your site usage, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers to you that you may be interested in.

For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") educational page at this link .

You can opt out of targeted advertising by:

You can also opt out of all other services at: https://optout.aboutads.info .

Use of Personal Information

At [SHOP NAME] we use your personal information to provide our services, such as offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.

Legal Basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on different legal bases:

  • Your consent;
  • The performance of the agreement between you and the Site;
  • Compliance with our legal obligations;
  • Protection of your vital interests;
  • Performance of a task in the public interest;
  • For our legitimate interests, which are not overridden by your fundamental rights and freedoms.

Storage

When you place an order through the Site, we will retain your personal information for record-keeping purposes unless you ask us to delete this information. For more information about your right to erasure, please see the 'Your Rights' section below.

We value your privacy and the information you provide to us in relation to our SMS marketing service. We use this information to send you text notifications (e.g. for your order, including abandoned cart reminders), text marketing offers and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of the items you place in your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send shopping cart reminders via SMS.

Sale of Personal Information

Our website sells Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

Your Rights

GDPR

If you reside in the EEA, you have the right to access the Personal Information we have about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information above.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: GDPR Whitepaper .

CCPA

If you reside in California, you have the right to access the Personal Information we have about you (also known as the “Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted.

If you would like to designate an authorized agent to make these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. At [SHOP NAME] we use different types of cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by enabling the website to remember your actions and preferences (such as login and region selection) so that you don’t have to keep re-entering this information whenever you come back to the website or browse from page to page. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are a frequent visitor.

We use cookies to optimize your experience on our website and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Complaints

If you wish to make a complaint, please contact us by email or post using the details provided under “Contact Us” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.

Our team

At Nexifox, everything revolves around you. We believe in delivering quality products and are a passionate team that carefully selects the best and trendiest products, so that you only get the best in your home. From handy gadgets to stylish fashion, unique items for pets and much more, we offer products that make everyday life just that little bit more fun and easier. With our focus on quality, service and fast delivery, we want to ensure that your shopping experience is smooth and carefree. At Nexifox, you are central, and we do everything we can to exceed your expectations.

Nexifox supports charities, will you join us?

At Nexifox, it’s not just about offering quality products, it’s also about caring for each other. We believe that every small gesture can make a big difference in the lives of people in need. That’s why we donate a percentage of every purchase to the Red Cross and Doctors Without Borders. These organizations are on the frontline to provide aid in crisis situations, provide medical care, and save lives where it’s needed most. Your purchase not only helps you, but also supports people who are fighting for their lives and well-being. Together, we can make the world a little better.

That's why we donate 5% of every purchase you make from us to these 2 charities. Thank you for wanting to be a part of this too.